Shipping Info - Where’s my creepy stuff?

PLEASE BE AWARE THAT DUE TO THE CURRENT SITUATION WITH COVID THERE ARE LONG DELAYS WITHIN THE POSTAL SYSTEM GLOBALLY. International orders are currently taking between 4-6 weeks to arrive. Please contact us via our contact form if you have any questions or concerns, however please be aware standard shipping does not come with tracking. Thank you for your patience during this difficult time.

So you'd like to know where your happy mail is? I get it...I love happy mail too! Nothing better than hearing that letter or parcel drop onto the doormat and ripping open the package to reveal beautiful new stickers or a shiny new enamel pin!

When you place an order with Frankengoop the delivery estimate is based on the time it takes once your happy mail has been shipped, not the day the order is placed. I am a one woman show and design, pack, make and ship it all myself. So make sure to take a look at the current processing times to see when the order will go out. You'll also get a shipping notification from us in your inbox!

UK Customers:

Currently UK shipping times are slightly delayed due to COVID. Please allow for an extra 5 working days on top of normal shipping times.

UK orders are all posted via ROYAL MAIL, these are  options:

Letter 1st or 2nd Class, the basic untracked option for items then are flat, regular letter sized (stickers, postcards) and weight under 100g. We ship these in a standard sized hard backed envelope and they usually take 3-5 working days. These estimates are based on  the Royal Mail website estimates.  We also offer a Tracked 48 option for these items again this is for flat items under 100g.

Large Letter 1st or 2nd Class, basic untracked option for items that are slightly bulkier and require a PIP box to be sent, such as pins or notepads. They usually take 3-5 working days. These estimates are based on  the Royal Mail website estimates.  We also offer a Tracked 48 Large Letter option.

Small Parcel 1st or 2nd Class is the basic untracked option for larger items such as mugs. They usually take 3-5 working days. These estimates are based on  the Royal Mail website estimates.  We also offer a Tracked 48 option.

 

If you have placed an order with various items e.g stickers and pins then the postage will be calculated at the higher postage rate to accommodate the larger items.

Please note that opting for Signed For is more expensive than Untracked.

International Customers; 

 
Due to the ongoing COVID situation our international orders are severaly delayed. Current customers are experiencing wait times of up to 6 weeks.


Our International orders are all shipped via Royal Mail and delivery times vary between country, our options are:

 

Untracked International Standard  is the basic untracked option. Times will vary between countries but you can check your country on the Royal Mail website for estimates.

Small Parcel/Large Letter International Tracked is the option if you want tracking. Times will vary between countries but you can check your country on the Royal Mail website for estimates.

 

When opting for Tracked shipping you will receive a tracking number. Once your item has left the UK and has reached the destination country you will be able to use this number on your local postal service (subject to the destination countries postal service and if it supports tracking) tracking website.

All shipping time are estimates and not guaranteed dates.

Shipping can also vary depending on the time of year e.g Christmas will experience longer shipping times.

If you have any further questions, you can contact us via our contact form!